PRIVACY POLICY

Last Updated: [Insert Date]

1. Introduction

Qnaku ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Services, or subscribe to The Opportunist's Almanac.

This policy is drafted in alignment with internationally recognized data protection principles, including the General Data Protection Regulation (GDPR), the Kenya Data Protection Act, 2019, and other applicable data protection laws. We apply these principles universally to all users, regardless of location.

2. Data Controller

Qnaku is the "Data Controller" for personal data collected through our website and Services. For any privacy-related inquiries, please contact us at hello@qnaku.com.

3. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name (for consultancy inquiries and The Opportunist's Almanac subscriptions).
• Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and time spent.
• Technical Data: Data collected through cookies and similar technologies.
• Communications: Any information you provide when you contact us for support or inquiries.
• Payment Information: We use third-party payment processors. We do not store your full credit card details on our servers.

4. How We Use Your Information

We use your personal data for the following lawful purposes:

• To Provide Services: To deliver consultancy services, digital products, and The Opportunist's Almanac.
• To Communicate: To send you updates, marketing materials (with your consent), and respond to your inquiries.
• To Improve Our Services: To analyze usage patterns and enhance our website and offerings.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

5. Lawful Basis for Processing

We process your personal data based on:

• Consent: When you subscribe to our newsletter or agree to receive marketing communications.
• Contractual Necessity: To fulfill our obligations under a contract with you.
• Legitimate Interests: To improve our services, prevent fraud, and ensure network security.
• Legal Obligation: To comply with applicable laws.

6. Data Subject Rights

You have the following rights regarding your personal data:

• Right to be Informed: To know how your data is being used.
• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To correct inaccurate or incomplete data.
• Right to Erasure: To request deletion of your personal data (subject to legal retention requirements).
• Right to Restrict Processing: To limit how we use your data.
• Right to Data Portability: To receive your data in a structured, machine-readable format.
• Right to Object: To object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: You can withdraw consent at any time.

To exercise these rights, please contact us at hello@qnaku.com. We will respond within 30 days.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service Providers: Third parties who assist us in operating our website, conducting our business, or serving you (e.g., email providers, payment processors, SMS providers). These parties are contractually obligated to protect your data.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

8. Cross-Border Data Transfers

• Hosting: Our website is hosted on third-party infrastructure with servers located in various jurisdictions, including the United States and other regions.
• Processors: We use third-party services for email delivery, SMS notifications, and payment processing. Some of these operate outside your country of residence.
• Safeguards: We ensure that any cross-border transfer is subject to appropriate safeguards. We rely on your consent and/or contractual necessity, and we ensure our providers are bound by data processing agreements that meet internationally recognized standards, including encryption, access controls, and confidentiality obligations.
• Risks: By using our Services, you understand that your data may be transferred to jurisdictions with different data protection laws. We take steps to ensure your data remains protected.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookie settings through your browser.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, multi-factor authentication, and regular security reviews.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For subscribers to The Opportunist's Almanac, we retain your contact information until you unsubscribe.

12. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@qnaku.com